Futurum Works ("we", "us", "our") respects your privacy. This policy explains what information we collect when you use our website, why we collect it, and how we handle and protect it. It applies to Futurum Works and the services we provide to businesses across Kerala and Bangalore.
1. Information We Collect
We collect information you choose to give us, such as when you use our contact form, enquire about our services, or communicate with us directly. This may include your name, business name, phone number, email address, location, website or social media details, and information about your business and the challenges you are facing.
We also collect limited technical information automatically, such as browser type and device information, through cookies and analytics tools, to help us understand how the website is used and to improve it.
2. How We Use Your Information
We use the information you provide to respond to your enquiries, understand your business, prepare recommendations, deliver our services, and communicate with you about our work. We may also use aggregated and anonymised data to improve our services.
We do not sell your personal information. We only use it for the purposes described in this policy, or for purposes that are compatible and clearly related.
3. Cookies and Analytics
Our website may use cookies and similar technologies to improve functionality and to understand how visitors use the site. Analytics tools help us see general patterns of usage, such as which pages are visited and for how long. This data is used in aggregate and does not identify you personally.
You can control cookies through your browser settings. Please note that disabling certain cookies may affect your experience of the website.
4. Contact Forms
When you submit a form on our website, the information you enter is used solely to respond to your enquiry and to consider how we might help your business. Form submissions are handled securely and are not shared with unrelated third parties.
5. Third-Party Services
We may use trusted third-party services to operate our website and deliver our work, such as hosting, form processing, analytics and communication tools. These providers may process information on our behalf and are bound by their own privacy and security obligations. We only engage providers that handle data responsibly.
6. Data Security
We take reasonable technical and organisational measures to protect your information from unauthorised access, alteration, disclosure or loss. While no method of transmission or storage is completely secure, we work to keep your data safe.
7. Data Retention
We keep your information only for as long as needed to fulfil the purposes described in this policy, to comply with legal obligations, and to resolve disputes. When information is no longer needed, we take reasonable steps to delete or anonymise it.
8. Your Rights
Depending on where you are located, you may have rights to access, correct, update or request deletion of your personal information. You may also have the right to object to or restrict certain processing. To exercise any of these rights, please contact us using the details on our website.
9. Updates to This Policy
We may update this policy from time to time to reflect changes in our practices, our services, or legal requirements. When we make material changes, we will update the "Last updated" date above. We encourage you to review this page periodically.
10. Contact Us
If you have any questions about this policy or how we handle your information, please reach out to us through our website contact form or the contact details provided on this site.